My family has a long history with ISU. My great grandparents had a farm west of Ames and could watch the first large classroom building (Morrill?) under construction. So I felt honored to be hired to work in the library. It was many years later that I learned that I almost didn't get the job. The head of the reference department wasn't confident that I could manage telephone reference because of my disability. She didn't ask me to demonstrate how I would do it, but at that time there was a great shortage of librarians, so she gave me a chance.
During the first year, I worked half time in the order dept and half time in reference. From 1967 till 1971, I worked the reference desk. I answered reference questions, assisted the interlibrary loan librarian (later, I was in charge of interlibrary loan), and assisted the librarian in charge of verifying citations for the 8th edition of Bergey's Manual. The editor for that edition was R. E. Buchanan, an ISU Professor. I'll write more about those experiences later. For now, I'll just say that I became well-versed in fielding reference questions especially in the sciences. I was fortunate to work under the guidance of experienced librarians who were skilled in using the sources, including sources published in just about any language you can think of. I enjoyed the challenges and will write more about each of these.
From 1971 till the end of 1973, I was head of the Gifts and Exchange Section based in the Serials Dept. The section was established by Charles Harvey Brown, longtime director of the library. (More about him and the exchange program later.) Here I will just say that hundreds of serials in all kinds of languages passed through the section on their way to the stacks. Our largest exchanges were with Japan and the Soviet Union. The gifts part of the section involved accepting, sorting and processing mostly bags and boxes of old books and papers donated by retiring faculty members. I worked closely with the head of Special Collections because sometimes mixed in with the old books there were valuable gems. (More stories later.)
Here are some links that you may want to check: